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Medical Records Department is here to assist patients and their families get the medical information that occurred during a visit to Putnam County Hospital. If you need assistance, come see us and we will help you in any way that we can. We have a copy of a Release of Information form that you can fill out prior to visiting us, this will help speed up the process. You also have the option of faxing it to us, please give us a call to confirm that we have received it. Please allow us 24 business hours to complete your request. Also keep in mind that you will need a photo ID when getting your records, we want to make sure we are giving the information to the correct person.

For further information, contact Katie L. Bennett, RHIA, Director of Medical Records/Privacy Officer by emailing or calling  765-658-2717.

Release of Information Form

Complaint Form

Request to Amend Medical Record

PCH Patient Portal

In compliance with the federal government’s Meaningful Use Initiative, all hospitals will be required to electronically provide patients (and/or a patient-authorized user) access to their patient record. Having this electronic access through your personal, secured email will allow you, as the patient, the ability to review your medical record after your stay at Putnam County Hospital. This access provides you with information, including but not limited to, medical procedures completed, medical history, medications taken, allergies, existing or developing medical conditions, etc. You can also download your confidential medical record to your private computer for your personal records, as well as electronically share your record with another medical professional of your choice. Registering to access your medical records electronically will also give you the option to pay your Putnam County Hospital bill online. Putnam County Hospital is excited to offer these convenient services to our patients, and is here to help you through every step of the process.

Upon your discharge from Putnam County Hospital, the email address you shared with us during the registration process will receive an auto-generated email from our electronic health record. This email will direct you to step-by-step instructions on how to access your personal medical record.

You can also sign up for the Patient Portal by visiting Medical Records, located in the Ground Level (basement) of Putnam County Hospital. Face-to-face verification is required.

If you have any questions or concerns regarding the Putnam County Hospital Patient Portal you can contact our Medical Records Department at 765.655.2590. If you have any questions regarding the Meaningful Use initiative contact the Centers for Medicare and Medicaid Services via the website: and search “Meaningful Use.”

What if I have questions about my medical records?
If you have questions about your medical records, or feel that an error has been made, please contact Putnam County Hospital’s Medical Records Department at 765.655.2590.