Job Summary: The Director of Health Information Management directly reports to the Chief Financial Officer and is mainly responsible for:
1. Improving work procedures, communications, and relationships between the HIM team and other team members throughout Putnam County Hospital as well as Medical Staff, other physician practices, etc.;
2. Supervising the HIM Team and all functions of Health Information Management, including efficient and effective processing of the medical record;
3. Develops, defines, maintains, and implements policies and processes that enable consistent and effective privacy practices to minimize risk and ensure confidentiality of protected health information (PHI).
4. Attend and participate in committee meetings and activities;
5. Participates in Continuous Quality Improvement efforts throughout all PCH teams and collaborating facilities;
6. Ensure the HIM team members have all necessary supplies and equipment needed to complete required tasks.
Responsibilities: Includes, but not limited to the following:
1. Guiding the HIM Team as a support group for Medical Staff, Administration, Business Office, and other team members/groups throughout PCH.
2. Developing effective procedures to meet the licensing regulations, accreditation standards, and the goals of PCH.
3. Continuously striving to improve the quality of the work performed by the HIM team.
4. Supervising the HIM team to ensure tasks are performed correctly, efficiently, and timely.
5. Updating policies and procedure manuals as changes are made as well as job descriptions and evaluations.
6. Counseling, evaluation, disciplining, hiring, and terminating team members.
7. Coordinating and documenting the training of new team members.
8. Performing HIM procedures when necessary to reduce or prevent backlogs.
9. Designing and revising health information forms; taking to proper committee for approval.
10. Participating in prepayment and retrospective audits for all payers.
11. Preparing annual budget; reviewing monthly budget reports.
12. Gather appropriate data/records for committee meetings.
13. Collaborating with Administration and other departments to develop the most effective interdepartmental procedures.
14. Communicating information to the Finance department to facilitate prompt accurate reimbursement for the hospital.
15. Collaborates with the Security Officer to investigate and report inappropriate access and disclosure of PHI.
16. Participates in the development, implementation, and ongoing compliance monitoring of all business associates and agreements, to ensure all privacy concerns, requirements, and responsibilities are addressed.
17. Establishes and administers a process for investigating and acting on privacy complaints.
18. Participating in creation and review of educational information for all PCH team members.
19. Serves as an information resource to hospital and clinics for privacy and HIM related issues.
20. Collaborates with organization, legal counsel, and other related parties to represent the organization’s information privacy interests with external parties (state and local government bodies).
21. Cooperates with the U.S. Department of Health and Human Service’s Office for Civil Rights, State regulators and/or other legal entities in any compliance review or investigation.
22. Collaborates with Security Team to perform required risk assessments, documentation, and mitigation.
23. Works with Human Resources to ensure consistent application of sanctions for privacy violations.
- Be a graduate of a Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) approved program for Health Information Technician or Health Information Administrator.
- Baccalaureate degree in HIM or related field – Preferred
- Acquired the RHIA or RHIT certification – Required
- Privacy certification such as Certified Healthcare Privacy and Security (CHPS) – Recommended
- Previous experience in supervisory or assistant supervisor positions with exposure to HIM functions – Preferred.
- Possess knowledge of laws and regulations for Health Information by licensing and accrediting bodies as well as government.
1. Ability to work under pressure and conditions of frequent interruption.
2. Ability to use initiative and judgement to collect and analyze data, evaluate information, and recognize the need for improvement and effecting change. Tack and diplomacy required.
3. Must be able to effectively handle team members from throughout the hospital, medical staff, patients, and the general public.
4. Must be able to prioritize and direct team members as needed to complete tasks and goals.
5. Demonstrate skills in collaboration, teamwork, and problem-solving
6. Demonstrate skills in verbal communication, listening, and presentation.
7. Demonstrate a high level of integrity and trust.
8. Demonstrate customer service skills.